New computer setup
Get started with a new Windows PC or Mac, connect everyday devices and discuss moving your files from the old computer.
You do not need technical vocabulary to ask for help. I work directly with you on everyday computer problems, locally in Great Neck and surrounding areas by arrangement, or remotely for suitable issues.
Get started with a new Windows PC or Mac, connect everyday devices and discuss moving your files from the old computer.
Troubleshoot unreliable connections and help connect printers, routers and other home devices.
Choose a practical way to back up important files or move them to another device. We discuss what you need to keep and where it should go.
Work through the computer or software task that is giving you trouble, with explanations you can follow and questions along the way.
Explain the problem or task in your own words. Let me know which computer or devices are involved.
We arrange an office appointment, confirm whether a home visit is possible, or set a time for remote support.
I explain what I am doing and help you understand the next steps. For regular assistance, you can also ask about Computer Plans.
Based at 3 Grace Ave, Suite 103, Great Neck, NY 11021. Office appointments and visits in Nassau County and surrounding areas are by arrangement. Remote help is available for suitable issues.
Home visits are arranged individually. Tell me your town and the help you need so I can confirm availability, service area and any travel charge.
Yes, for suitable computer and software issues. Remote support is $50/hour by appointment. Contact me first to arrange the session.
Yes. Explain who needs assistance and the setup involved. We’ll arrange the details with the person receiving the help.